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FREQUENTLY ASKED QUESTIONS

Find answers to common questions about our programs, membership plans, and AI features.

General

VIT Coach is a digital fitness coaching platform that provides downloadable workout plans, diet guides, AI-powered fitness tools, and expert-crafted programs. All products are delivered instantly as digital downloads (PDF format) that you can access on any device.
After purchase, you'll receive an instant download link via email and in your account dashboard. You can download your files anytime by logging into your account and visiting the "Downloads" section. All products are in PDF format for easy viewing on any device.
Yes! All our PDFs are mobile-optimized and can be viewed on any smartphone, tablet, or computer. Simply download the file and open it with any PDF reader app.
Yes, we offer a 30-day money-back guarantee on all products. If you're not satisfied with your purchase, contact our support team within 30 days for a full refund — no questions asked.

Programs & Products

We offer workout plans (strength, HIIT, yoga, boxing), diet/meal plans (keto, vegan, balanced), bundles (combination packages), and specialized programs for different goals like fat loss, muscle building, or flexibility.
Yes! Each program clearly states the difficulty level (Beginner, Intermediate, or Advanced). Many programs include modification options so beginners can start at a comfortable level and progress over time.
It depends on the program. We offer both home-workout programs (bodyweight or minimal equipment like resistance bands) and gym-based programs. Each product description lists the required equipment.
We release new programs every 2-4 weeks. ELITE members get early access to all new releases before they're available to the public.

Membership & Pricing

HOME ($29/mo) gives you access to the workout library and basic AI diet planner with 2 downloads/month. PRO ($59/mo) adds unlimited downloads, advanced AI tools, and the AI Trainer chat. ELITE ($99/mo) includes everything plus unlimited AI Trainer, monthly custom diet plans, priority support, and store discounts.
Absolutely. There are no long-term contracts. You can cancel your subscription at any time from your account settings. You'll retain access until the end of your current billing period.
Yes! HOME and PRO plans include a 7-day free trial, and ELITE includes a 14-day free trial. You won't be charged until the trial period ends, and you can cancel anytime during the trial.
Yes, yearly billing saves you 17% compared to monthly billing. You can switch between monthly and yearly anytime from your account settings.

AI Features

The AI Trainer is a chat-based fitness coach that provides real-time workout guidance, exercise modifications, form tips, and motivational support. Simply type your question and get personalized advice based on your fitness profile and goals.
Our AI Diet Planner uses your body stats, goals, dietary preferences, and activity level to generate personalized meal plans with accurate macro calculations. While it's highly accurate, we always recommend consulting a healthcare professional for specific dietary needs.
Yes! The AI Diet Planner supports vegetarian, vegan, keto, gluten-free, dairy-free, halal, and many other dietary preferences. Simply set your restrictions during the quiz, and all meal plans will be customized accordingly.

Account & Technical

Click "Log In" in the top navigation, then click "Lost your password?" Enter your email address and you'll receive a password reset link within minutes.
No, accounts and purchased products are for individual use only. Sharing, redistributing, or reselling our digital products violates our Terms of Service.
We accept Visa, Mastercard, American Express, PayPal, and Stripe. All transactions are processed securely with SSL encryption.

STILL HAVE QUESTIONS?

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